See what’s really happening across your operations — including your AI agents.
Lusinova connects process, human, physical and AI-agent intelligence into one Operational Visibility platform. Understand how work actually happens, identify what requires attention, and act using evidence rather than assumptions.
based view
30 days to an evidence-based decision
One operation. Fund, refine or stop.
On-premises, sovereign, cloud or hybrid
Your environment. Your deployment model.
across systems, people, physical operations and AI agents.
The problem
Four realities.
Most organizations see one or two.
Operational work is fragmented across enterprise systems, human decisions and workarounds, physical environments, and a growing layer of autonomous and assisted AI agents. Most organizations can only see one or two of these at a time. Lusinova brings them into a single, evidence-based view.
Enterprise systems
What your systems record — and the gaps between events.
Human decisions
The judgment calls and workarounds that keep work moving.
Physical operations
The activity on floors, docks and counters no system records.
AI agents
What agents actually do, and how it changes the operation.
Operational Visibility
One single, evidence-based view
The platform
One platform. Four ways to see the truth.
Each capability reveals a different layer of how work really happens — and they work together as one Operational Visibility platform.
01 — SYSTEMS
Process Intelligence
See your processes as they actually operate, not as they were designed.
02 — PEOPLE
Human-Centric Intelligence
Reveal the workarounds and human judgment that keep operations moving.
03 — PHYSICAL
Video Intelligence
Bring physical operations into the same evidence-based view as your digital processes, using computer vision where appropriate.
04 — AI AGENTS
AI Operational Intelligence (AOI)
See and govern what your AI agents are doing as part of your real operations.
Process Intelligence · Discovery, deviations and bottlenecks
Human-Centric Intelligence · As designed vs. as actually worked
Video Intelligence · Physical activity joined to the digital timeline
AI Operational Intelligence · Agent behavior mapped to the operation
AI Operational Intelligence
See, compare and improve AI agents as part of your real operations.
Lusinova AI Operational Intelligence reconstructs what agents actually do, connects their activity to business processes and outcomes, and benchmarks agent versions on speed, cost, tokens, exceptions and human intervention. Investigate failures, prove improvements and maintain evidence for operational and compliance review.
Early result based on 22 runs of the original version and 2 runs of the improved version. Confirmation on a larger set is in progress.
Both versions stay visible. Only the two measured results are shown.
See not only what the agent did — but which operation it affected, where the versions diverged and whether the change improved the outcome.
Illustrative interface.
- Speed
- Cost
- Tokens
- Exceptions
- Human intervention
Customer outcomes
Results from real operations.
Early biotech result
AI agents running approximately 10x faster, at a fraction of the cost.
Compare the original and improved agent versions, with the full metrics and their qualification, in the AI Operational Intelligence section.
Banking
faster loan reviews
€1M+
More than €1 million in annual impact.
Public sector · anonymized
100K+
cases per day, in production
27%
shorter cycle time
30%
higher satisfaction
across 21 services
Anonymized public-sector production results.
30-Day Operational Value Accelerator
One operation.30 days.One evidence-based decision.
Give us one important operation. In 30 days, Lusinova shows where value is being lost, why it is happening, what the opportunity is worth and what should change. At day 30, the evidence supports a clear decision: fund, refine or stop.
Day 1
Scope
Choose one important operation and agree on the decision to be made.
Day 7
Find
Locate where time, cost, effort or control is being lost.
Day 14
Explain
Identify why the loss occurs across systems, people or AI agents.
Day 21
Value
Quantify the improvement opportunity and the evidence behind it.
Day 30
Decide
Fund, refine or stop — based on the evidence.
Fund
Refine
Stop
- Fixed scope
- Fixed fee
- No major integration required to start
- No long-term commitment
- Data stays in the agreed environment
What you receive at day 30
- One evidence-based view of the selected operation
- An explanation of where value is being lost, and why
- A quantified opportunity where the data supports it
- Recommended changes and the validation they need
- A clear fund, refine or stop decision
- A route to implementation if the evidence supports proceeding
30 days
to establish the evidence and decide.
4–6 weeks
a typical initial implementation.
After the evidence
When the evidence supports proceeding, a typical initial implementation can be operational in 4–6 weeks, depending on scope, data access and deployment requirements.
What may follow
- Implementation
- Managed intelligence
- Improvement advisory
- Training
- Ongoing monitoring
AI Operational Gateway
The secure operational layer between enterprise systems, AI models and agents.
Connect private, sovereign and approved external AI models to enterprise operations through one governed layer. The Gateway assembles the right operational context, applies identity and policy controls, orchestrates workflow actions and keeps enterprise systems as the systems of record.
Use your AI. Keep control of your operations.
AI Operational Intelligence
Monitoring · audit · analysis · comparison · improvement of approved models and agents in production
Enterprise systems of record
- ERP
- CRM
- Workflow
- Documents
- Data platforms
- Physical operations
Systems of record stay systems of record
AI Operational Gateway
One governed, model-agnostic layer.
Model & agent routing
Across approved private, sovereign, specialist and external AI
Context assembly
From process data, enterprise knowledge and approved signals
Identity & policy controls
Authentication, permissions and policy
Workflow orchestration
Approved AI output becomes controlled operational action
Human review & approval
People stay involved where review or approval matters
Approved AI models & agents
- Private models
- Sovereign models
- Specialist models
- Approved external models
- Your own agents
Your AI, your choice
Use enterprise-owned, private or sovereign AI without redesigning operational systems.
Change models, keep the layer
Change or combine approved AI models while preserving one governed integration layer.
Beyond chat
Move AI into operational workflows, decisions and actions — with controlled interfaces, not unrestricted access.
Security, deployment and trust
Your environment. Your deployment model.
Deploy Lusinova on-premises, in your private cloud, in a sovereign cloud, in your preferred public cloud, or across a hybrid environment — working within your existing technology, security, data-residency and governance requirements.
Evidence behind every operational insight.
Every insight is connected to observable operational activity, designed around human oversight and customer control.
Deploy on-premises, in a private cloud, in a sovereign cloud, in a preferred public cloud, or across a hybrid environment. Data stays in the agreed customer environment.
About Lusinova
We make complex operations visible.
Lusinova helps organizations understand how work actually happens across enterprise systems, human decisions, physical operations and AI agents. Our platform and delivery teams turn operational evidence into decisions that improve performance, reduce risk and strengthen control.
01
What Lusinova does
Process, Human-Centric, Video and AI Operational Intelligence in one Operational Visibility platform, with the AI Operational Gateway for governed AI.
02
How Lusinova works
We begin with one important operation and a measurable decision. At day 30, fund, refine or stop on the evidence.
03
Customer-controlled deployment
On-premises, private, sovereign or preferred public cloud, or hybrid, built around your technology, security and data-residency requirements.
Teams and operating presence in New York, London, Andorra la Vella, Düsseldorf, Riyadh and the Novi Sad R&D Center.
Ready to see your operations clearly?
Tell us what you would like to explore. A Lusinova specialist will respond to arrange the right conversation.
- Choose the conversation that fits: a 30-Day Accelerator, a focused AOI demonstration, the AI Operational Gateway or a general inquiry.
- Tell us about your operation. A short description is enough.
- We agree on the next step together, with no obligation.
Thank you.
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