In business process optimisation, outcomes are everything.
We're results-first, not tech-first. Our process mining consultancy approach focuses on quantifiable benefits that fit your organisation‘s BPM maturity and operational preferences.
Process Mining – your way
Which Process Mining model works best for your organisation?
Process Mining as a service
Your data, our reports: Lusinova's PROMaaS delivers an end-to-end Process Mining implementation with continuous KPI monitoring and reporting to your organisation as a service. No licence costs, no commitment or long-term investment in infrastructure, software and operation.
Process Mining implementation
We'll implement Process Mining for your organisation at any scale or depth using best-practice disciplines to define data architecture and standards, neatly integrated into your business. A prerequisite for developing your own in-house competency in Process Mining.
Process Mining training
Our consultants will train your team to deliver a full in-house Process Mining competency within your organisation, from set-up, end-to-end data management, extraction tools and interpretive algorithms to analysis of findings and opportunity identification.
An end-to-end approach for Process Mining
1: Define
Identify and prioritise opportunities
- Opportunity identification workshop to align on strategic goals and success criteria
- Process definition (key activities and KPIs)
- Set up architecture and access
- Project charter
2: Measure
Create top-down and bottom-up process transparency
- Locate and select data
- Extract data from data source
- Prepare and transform data
- Connect source systems and develop data model
- Agile design of process visualization and analytics
3: Analyse
Analyse the details behind your processes
- Support insights generation and validate root-causes
- Determine business impact on key transformation metrics
- Document key findings and recommendations for process improvement
- Support definition of improvement projects (charters) including ROI and change impact
4: Improve
Execute process improvement and change initiatives
- Design to-be process solution and document change impact
- Develop and implement improvement solution
- Execute process improvement and agree benefit realisation plan (KPI target and process compliance)
- Ensure adoption through change interventions
5: Control
Track business outcomes and benefit realisation
- Develop executive dashboard for transformation tracking
- Develop process KPI and compliance monitoring
- Define operating model and SOPs for ongoing process management
Success, step by step
Working with you through all the stages of Process Mining implementation
There are several stages to the Process Mining journey. We can support your organisation regardless of where your organisation is on the road map.
Proving
Introducing new capability and evaluating benefits
- Proof of value/ assessment
- Technology selection
Scaling
Self-sufficiency with cross-functional adoption and innovation
- Process Mining factory (CoE)
- Citizen analyst and engineer training program
- Innovation services (custom solutions)
Establishing
Operating model and capabilities, focusing on speed and quality
- Process Mining as a service
- Process Mining implementation and support
- Process re-engineering and improvement
- Competency development and capacity-building